{"id":11021,"date":"2025-05-19T11:48:03","date_gmt":"2025-05-19T14:48:03","guid":{"rendered":"https:\/\/www.kovacsshoes.com\/?page_id=11021"},"modified":"2025-05-19T11:49:40","modified_gmt":"2025-05-19T14:49:40","slug":"cambios-y-devoluciones","status":"publish","type":"page","link":"https:\/\/www.kovacsshoes.com\/es\/cambios-y-devoluciones\/","title":{"rendered":"Cambios y devoluciones"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"11021\" class=\"elementor elementor-11021\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-348b8d8f e-flex e-con-boxed e-con e-parent\" data-id=\"348b8d8f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-59d6e152 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"59d6e152\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div>\n<p>En<b> Estudio Tres<\/b> queremos que est\u00e9s completamente conforme con tu compra. Sabemos que a veces puede pasar que una prenda no sea exactamente lo que esperabas, y por eso ofrecemos la posibilidad de realizar cambios de forma sencilla y clara.<\/p>\n<p><br><\/p>\n<p><b>\u00bfQuer\u00e9s hacer un cambio?<br><\/b>Pod\u00e9s solicitar el cambio de una prenda dentro de los 10 d\u00edas corridos posteriores a la recepci\u00f3n del pedido. Para que el cambio sea aceptado, la prenda debe cumplir con las siguientes condiciones:<\/p>\n<p>Estar en perfecto estado, sin signos de uso.<\/p>\n<p>No haber sido lavada ni modificada de ninguna manera.<\/p>\n<p>Conservar la etiqueta original colocada y su empaque en buenas condiciones.<\/p>\n<p>Importante: No realizamos devoluciones por reintegro de dinero, salvo en el caso de que la prenda tenga una falla de f\u00e1brica comprobable o se haya enviado un producto incorrecto. En estos casos, nos hacemos cargo de todos los gastos de env\u00edo correspondientes.<\/p><p><br><\/p>\n<p><b>\u00bfC\u00f3mo iniciar un cambio?<br><\/b>Es muy f\u00e1cil. Escribinos por correo electr\u00f3nico o WhatsApp con la siguiente informaci\u00f3n:<\/p>\n<p>N\u00famero de orden<\/p>\n<p>Nombre completo<\/p>\n<p>Nombre del producto que quer\u00e9s cambiar<\/p>\n<p>Motivo del cambio (por talle, modelo, etc.)<\/p>\n<p>Una vez recibido tu mensaje, te vamos a responder lo antes posible con las instrucciones para realizar el cambio.<\/p><p><br><\/p>\n<p><b>Costos de env\u00edo<br><\/b>Los costos de env\u00edo por cambios est\u00e1n a cargo de la clienta, excepto en los siguientes casos:<\/p>\n<p>Si el producto presenta una falla de fabricaci\u00f3n comprobada.<\/p>\n<p>Si hubo un error de preparaci\u00f3n o env\u00edo por parte de Estudio Tres.<\/p>\n<p>En esos casos, nos haremos responsables de los gastos y gestionaremos el retiro o env\u00edo correspondiente.<\/p>\n<\/div>\n<p><!-- \/wp:heading --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>En Estudio Tres queremos que est\u00e9s completamente conforme con tu compra. Sabemos que a veces puede pasar que una prenda no sea exactamente lo que esperabas, y por eso ofrecemos la posibilidad de realizar cambios de forma sencilla y clara. \u00bfQuer\u00e9s hacer un cambio?Pod\u00e9s solicitar el cambio de una prenda dentro de los 10 d\u00edas [&hellip;]<\/p>\n","protected":false},"author":61,"featured_media":0,"parent":0,"menu_order":16,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"ocean_post_layout":"full-screen","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"0","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"0","footnotes":""},"class_list":["post-11021","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-horizontal","owp-btn-very-big","owp-tabs-layout-horizontal","has-no-thumbnails","has-product-nav"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.kovacsshoes.com\/es\/wp-json\/wp\/v2\/pages\/11021","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.kovacsshoes.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.kovacsshoes.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.kovacsshoes.com\/es\/wp-json\/wp\/v2\/users\/61"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kovacsshoes.com\/es\/wp-json\/wp\/v2\/comments?post=11021"}],"version-history":[{"count":4,"href":"https:\/\/www.kovacsshoes.com\/es\/wp-json\/wp\/v2\/pages\/11021\/revisions"}],"predecessor-version":[{"id":11025,"href":"https:\/\/www.kovacsshoes.com\/es\/wp-json\/wp\/v2\/pages\/11021\/revisions\/11025"}],"wp:attachment":[{"href":"https:\/\/www.kovacsshoes.com\/es\/wp-json\/wp\/v2\/media?parent=11021"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}